Posts tagged as:

coffee

What Corners Are You Cutting?

June 13, 2011

The following is a post at Forbes Blogs – Work in Progress: At the Starbucks coffee drive-through on my way to work, the customary path is to drive around the building and get in line. The other day, a gentleman came from the other direction and cut in front of me…with his car. This guy was […]

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Who’s Your Customer: Regulars or Visitors?

October 28, 2009

The other day I was in a Starbucks. Nothing really unusual, I love my Starbucks. This is a new Starbucks for me, one that I’ve never been to before. It’s one that stands alone and has a drive-through. Since cars were wrapped around the building and lining up in the adjoining parking lot, I thought […]

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