February 10, 2010
Where do you get off? If you want my money, you are a business. That means act like it. You are not above customer service. You are not above basic administrative competence. I don’t know if this happens everywhere, but when I lived in D.C., Greenpeace used to have solicitors parked outside the metro stations. [...]
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October 28, 2009
The other day I was in a Starbucks. Nothing really unusual, I love my Starbucks. This is a new Starbucks for me, one that I’ve never been to before. It’s one that stands alone and has a drive-through. Since cars were wrapped around the building and lining up in the adjoining parking lot, I thought [...]
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