January 25, 2012
Ellie Scarbrough, founder of pinkkisses.com, may be an expert on mending a broken heart, but she does all of that because she listens to her community. I had the opportunity to gain insights from her, and here are her best tips: Contrary to popular belief, building a bustling and cohesive community online is neither simple nor [...]
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September 26, 2011
Between the disappointing news that Netflix (NasdaqGS: NFLX) is going to spin off the DVD rental business, after already changing the subscription model (and losing Starz, one of the main reasons most of us watch streaming movies), and the newest face lift for Facebook, everyone’s saying, “What about your customers?” Spending a lot time doing company post-mortems [...]
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Do I No Longer Need Comments?
July 6, 2011I might be done with comments. I know what you’re thinking…mostly that I must be crazy. How can a blogger be done with comments? Probably because they’re just not enough anymore. Let me walk you through my logic: Back when I got started blogging, I was desperate for comments. I wanted to know that more [...]